Refund & Cancellation Policy
Effective: July 2026 - Lead Shift Automation Inc.
1. Overview
Lead Shift Automation Inc. (“LSA”, “we”, “our”) provides AI-powered voice and revenue-automation services to businesses under written service agreements. This policy explains how billing, cancellation, and refunds are handled for those services.
2. Service Agreements Govern
Every engagement begins with a written service agreement provided before any payment is collected. That agreement states the services included, the billing schedule, the term, and any cancellation or refund terms that apply to your engagement. Where this page and your service agreement differ, the service agreement governs.
3. Cancellation
You may request cancellation at any time by contacting us in writing at contact@leadshiftautomation.com. Cancellation takes effect as described in your service agreement. We confirm every cancellation request in writing.
4. Refund Requests
If you believe you have been billed in error, or you wish to request a refund, contact us at the address above within 30 days of the charge. We review every request individually and respond within 5 business days. Billing errors we confirm are corrected or refunded in full to the original payment method.
5. Disputes
We would rather fix a billing problem than have you dispute it. Please contact us first: most issues are resolved in one exchange. This policy does not limit any rights you have under applicable consumer-protection law.
6. Contact
Lead Shift Automation Inc.
111 2nd Ave, Saskatoon, Saskatchewan, Canada
contact@leadshiftautomation.com